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art-ti3's avatar
art-ti3
12 months ago
Solved

(missing rewards) Bought Lightspeed Bundles for myself

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 11 pro max OS Version ios 17.3.1 Ally Code: (Find it here: http://bit.ly...
bug
  • art-ti3's avatar
    art-ti3
    12 months ago

    I received my purchases, thank you for your help

art-ti3's avatar
art-ti3
12 months ago

And I can't buy these two bundles again because of this. So I don’t do anything and just wait as there are a few days left until the end of the bundles sale

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
12 months ago

We're aware of this issue and are working on a fix. Feel free to try the suggested workaround. 

  • art-ti3's avatar
    art-ti3
    12 months ago

    If I do it as the instructions say, will I get my money back for these purchases?

    • EA_Gunner's avatar
      EA_Gunner
      Icon for EA QV Team rankEA QV Team
      12 months ago
      @art-ti3 Refunds are handled by Apple in your case. You need to reach out to them.
      • art-ti3's avatar
        art-ti3
        12 months ago

        will anything bad happen to my game account if I do this? as I wrote earlier, in other games they make a minus count of crystals for this

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