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art-ti3's avatar
art-ti3
12 months ago
Solved

(missing rewards) Bought Lightspeed Bundles for myself

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 11 pro max OS Version ios 17.3.1 Ally Code: (Find it here: http://bit.ly...
bug
  • art-ti3's avatar
    art-ti3
    12 months ago

    I received my purchases, thank you for your help

art-ti3's avatar
art-ti3
12 months ago

If I do it as the instructions say, will I get my money back for these purchases?

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
12 months ago
@art-ti3 Refunds are handled by Apple in your case. You need to reach out to them.
  • art-ti3's avatar
    art-ti3
    12 months ago

    will anything bad happen to my game account if I do this? as I wrote earlier, in other games they make a minus count of crystals for this

    • EA_Gunner's avatar
      EA_Gunner
      Icon for EA QV Team rankEA QV Team
      12 months ago
      @art-ti3 Why should it? you are requesting a refund, not a chargeback.
      • art-ti3's avatar
        art-ti3
        12 months ago

        Now I have a new problem. I requested a refund from Apple. Then I used your instructions and a miracle happened, I received my bundle. what can I do in this situation? I don't want to lose the bundle and I don't want to take your money

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