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art-ti3's avatar
art-ti3
12 months ago
Solved

(missing rewards) Bought Lightspeed Bundles for myself

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone 11 pro max OS Version ios 17.3.1 Ally Code: (Find it here: http://bit.ly...
bug
  • art-ti3's avatar
    art-ti3
    12 months ago

    I received my purchases, thank you for your help

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
12 months ago
@art-ti3 Why should it? you are requesting a refund, not a chargeback.
art-ti3's avatar
art-ti3
12 months ago

Now I have a new problem. I requested a refund from Apple. Then I used your instructions and a miracle happened, I received my bundle. what can I do in this situation? I don't want to lose the bundle and I don't want to take your money

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    12 months ago
    @art-ti3 Glad to hear that one of the purchases went through. I saw you placed a few orders for the Raddus bundle. If the issue is fixed, you don't need to do anything.
  • art-ti3's avatar
    art-ti3
    12 months ago

    I received my purchases, thank you for your help

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