Missing rewards: Daring droid, Tier VI

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung A21
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 774-926-455
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Completed Tier Vi of Daring Droid event; a glitch forced restart before advancing to rewards screen. After restart, account shows the Tier was completed, but I did not get the rewards.
Steps: How can we find the bug ourselves? Please let me know if you have any questions. Believe this occurred on 2022-09-21 the date of a game update.
Connection Type Wifi
Please select your region North America
Country Canada

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• Product: Star Wars: Galaxy of Heroes
  Platform:Android Phone
  What type of device are you experiencing the issue with? Samsung Galaxy A21
  OS Version latest
  Ally Code: (Find it here: http://bit.ly/AllyCode ) 774-926-455
  What type of issue do you have? Missing Rewards
  How often does the bug occur? Rarely (0% - 9%)
  Summarize your bug Completed Tier VI (second to last) of thr Daring Droid event from the solo Journey Guide. Game froze before proceeding padt Victory screen with error code that said client must be restarted. When restarted, the software has the Tier as completed 2/3 stars), but I didn't receive the rewards of 85 R2-D2 character shards, 750k credits, and 50 crystals. As the Tier can only be completed once for rewards, it is not possible to level up R2-D2 to 7 stars.
  Steps: How can we find the bug ourselves? I have a screenshot showing Tier completed but 0/85 character shards for R2-D2.
  Connection Type Wifi
  Please select your region North America
  Country Canada

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