Solved
Missing Rey Shards, cannot be obtained anymore
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Tablet
OS Version 13.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 115-552-217
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I obtained 330 Rey shards, and when I tried to activate her, the game showed an error and suddenly shut down.When I restarted the game, I was back to 280/330 shards. and the 50 remaining shards had become unavailable. I cannot unlock Rey forever in this situation.
Steps: How can we find the bug ourselves? Activate Rey after obtaining 330 shards
Connection Type Wifi
Please select your region Asia
Country 日本
- @kunedogjp Hey, thanks for reaching out. I checked your account today and added the missing shards. Apologies for the inconvenience.
