Missing Shards from Nighsister Zombie & Ghost Pack

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S7 Edge
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 985-262-653
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Bought the nightsisters pack for the Nightsister Zombie and Nightsister Ghost, Never recieved the shards for them. Bought the pack the day it was released did the event so I should Have 50 shards total for each of them...
Steps: How can we find the bug ourselves? Buy the pack
Connection Type Wifi
Please select your region North America
Country United States

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Waited a few days to see if they'd be fix but it hasn't been yet. I feel like I got ripped off of $20 for buying them when I never actually recieved their shards...