Missing tarkin rewards tier 3

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone 14 pro max
OS Version 17.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 666-226-362
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hey did the tarkin challenge in the fleet challenges and didn’t receive the 30 shards for tier 3 or any of the rewards, as soon as I finished the game crashed and says it’s complete but I can’t upgrade the ship without the shards and continue the challenges.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

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