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jstehly's avatar
jstehly
6 years ago
Solved

Mods Not Accessible (disappeared)

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone XR OS Version iOS 13.3 Ally Code: (Find it here: http://bit.ly/AllyCode ...
bug
  • jstehly's avatar
    jstehly
    6 years ago

    Update: my game crashed and reset itself.  Once the game reinitialized everything was back to normal.  In addition to mods, the shard shop and ships were not available.

jstehly's avatar
jstehly
6 years ago

Update: my game crashed and reset itself.  Once the game reinitialized everything was back to normal.  In addition to mods, the shard shop and ships were not available.

  • CEO_Rago's avatar
    CEO_Rago
    Hero (Retired)
    6 years ago

    Hey @jstehly ,

    please try these steps:

    - Force Close the application and then reopen it

    If it doesn’t grant you access to the shard shop again:

    - First uninstall the game, then check your WiFi connection and if it is stable then reinstall. After it reinstalled, it will try to download all assets, do not interrupt it (could take awhile).


    This should fix it.

    Regards.

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