Forum Discussion

Anonymous

8 years ago

SolvedApproved

Mol eliza

For some reason I can’t change my name on Swgoh and players said it’s because of Underage even though I am 16 so I’m requesting If I could be able to change my name

technical issues

EA_Darko
8 years ago
@Silucus Sorry for the late reply, if you are playing on an underage account then you will not have the option to change your username.

EA_Darko

Community Manager

8 years ago

@MartyYoung26 The account will age up a year each year, once it hits the required age based on your location then you will have access to all the features of an overage account.

taxingpear94

8 years ago

How does it determine if you're underage? It has been a few years since I started an account.

EA_Darko
Community Manager
8 years ago
@taxingpear94 It is based on the date of birth you enter when creating your account.
- Anonymous
  7 years ago
  Approved
  what if you don't remember what bday you put in
  - EA_Darko
    Community Manager
    7 years ago
    @AbC5534a3858131 If you entered a random date of birth and as a result are playing on an underage account then there is still no way to age it up till such time that the account comes of age.