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napperbystormbay's avatar
napperbystormbay
Seasoned Novice
5 years ago
Solved

Money paid on card and no gear in game seen

Need to have items and reparations
  • EA_Illium's avatar
    5 years ago

    Hello @napperbystormbay 

      

    Sometimes purchases can take a moment to show on your account. Generally, I recommend waiting for 24 hrs and restarting the game for your items to appear.  

      

    After that time if the items are still missing, I would recommend speaking with an EA Advisor with your Purchase Information for them to further investigate this issue.   

      

    Thanks! 

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