Multiple crashes on iPad, can’t play at all

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version 13.6.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 686-636-339
What type of issue do you have? Network/Connection
How often does the bug occur? Often (50% - 99%)
Summarize your bug Multiple crashes... on every screen
Steps: How can we find the bug ourselves? Try to play the game on my iPad, I guess.
Connection Type Wifi
Please select your region North America
Country USA

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Multiple crashes... on every screen. In the store, trying to sim a battle on the Light Side screen, and most recently when trying to launch
The worst one was in the middle of a GAC battle. I was denied rewards for not participating, but I couldn’t participate because the game kept crashing!

it used to be worse when I had other apps running in the background but now even after restarting my iPad it’s bad. 

update: I tried to delete and reinstall the app, and now it crashes every time I try to open the app.