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EviLDanteS's avatar
EviLDanteS
3 years ago
Solved

No rewards for TW

Greetings! For TW 02/15/2022 I did not receive an award. I created threads about this https://answers.ea.com/t5/Technical-Issues/No-rewards-for-TW/m-p/11338400/highlight/false#M10971 and https://foru...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    3 years ago

    Hi @EviLDanteS and thank you for the report.

    According to our logs you claimed the rewards fr that Territory War on 04/16/2022, 7:08 pm GMT+01. The rewards for the following TW you claimed on 04/20/2022, 7:29 pm GMT+01.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
3 years ago

Hi @EviLDanteS and thank you for the report.

According to our logs you claimed the rewards fr that Territory War on 04/16/2022, 7:08 pm GMT+01. The rewards for the following TW you claimed on 04/20/2022, 7:29 pm GMT+01.

  • EviLDanteS's avatar
    EviLDanteS
    3 years ago
    @EA_HighCommand I didn't get any awards. I received a message with the results of the war (about our victory) but it said that I would not receive a reward due to the lack of banners for the attack - there were more than 450 of them. Check that the number of resources has not changed. I have a screenshot, I can send it wherever you say.
      • crzydroid's avatar
        crzydroid
        Hero (Retired)
        3 years ago

        You are able to post screenshots here directly as an attachment. 

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    3 years ago

    @EA_HighCommand You appear to be looking at the logs for 4/15. OP is talking about the TW from 2/15.

    • EviLDanteS's avatar
      EviLDanteS
      3 years ago

      exactly. TW from 15feb2022

      • EA_HighCommand's avatar
        EA_HighCommand
        Icon for EA QV Team rankEA QV Team
        3 years ago

        I am sorry, I completely misread the date, my bad.

        Unfortunately, I am unable to verify your Territory War rewards that far back, the last records I am able to see are from the TW on March 1st, sorry.

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