Forum Discussion

chickengod12's avatar
chickengod12
8 months ago
Solved

not letting me see any stuff in the shop of the swgoh pc client

it doesn't let me see any of the items that are in the shop and when I click the crystals part of the store is says, unable to proceed with this request as it is not in line with EA requirements, I d...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    7 months ago

    Thanks for the ally code @chickengod12!

    You account is flagged as a minor (child) account, which is the reason why you can't see or buy anything.

    If you aren't underaged, pleased get in touch with our support to have that corrected.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 months ago

Hi @chickengod12, and thank you for the report.

Firstly, sorry for the delayed response and secondly, what's your ally code?

  • chickengod12's avatar
    chickengod12
    7 months ago

    482-842-758

    • EA_HighCommand's avatar
      EA_HighCommand
      Icon for EA QV Team rankEA QV Team
      7 months ago

      Thanks for the ally code @chickengod12!

      You account is flagged as a minor (child) account, which is the reason why you can't see or buy anything.

      If you aren't underaged, pleased get in touch with our support to have that corrected.

      • chickengod12's avatar
        chickengod12
        7 months ago

        my account should not be a child account, im 18, it says on my end it says my account is an adult account  

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