Forum Discussion

ada36qihwl42's avatar
ada36qihwl42
Seasoned Novice
9 months ago

Notifications won't go away

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iphone se
OS Version ios 18.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 926128747
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug since the update, I have a 3+ on my home button that never goes away. Even when there is not one notification on my whole screen, when I go into characters etc. it's there 3+. The only place it doesn't show up is collection and events. i'm free to play and can't actually pay for it at all so there's things I can't actually do. i've done everything that I can possibly do and it just will not go away. this is 100% caused by the update, never happened before that.
Steps: How can we find the bug ourselves? how am I supposed to know?
Connection Type Wifi
Please select your region North America
Country .........

‌

........

bug

5 Replies

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    9 months ago
    @ada36qihwl42 Can you check the quest sections, please? This known issue can be related to unclaimed achievements or journey quests.
  • ada36qihwl42's avatar
    ada36qihwl42
    Seasoned Novice
    9 months ago

    like I said, I've done everything I can do. I can't do the top mod quest here because my highest gear level is nine, and it's gonna be a while before I can get to 12. there appears to be nothing I can do to fix it myself.

  • Tinman4646's avatar
    Tinman4646
    9 months ago
    @ada36qihwl42 I've scoured through everything and can't find what it's trying to notify. Showing 3+ notifications for homescreen but nothing there ever since the last update. There's other people in my guild saying the same in chat.
  • Tinman4646's avatar
    Tinman4646
    8 months ago

    Any update on this? I have the same issue and there are no unclaimed quest or journey items showing.  I show 3+ notifications for homescreen but there's nothing there.

  • ada36qihwl42's avatar
    ada36qihwl42
    Seasoned Novice
    8 months ago

    I was able to make all but one go away, but I was pretty much forced to join a guild to do that, which I hadn't planned on doing. i'm at gear level 10 and it will take a while to get to 12 so I'm left with this one notification for a while. I'm completely free to play, and only been playing three months, so it does feel kind of pushy to expect people to do more than they're actually able to do yet.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,386 PostsLatest Activity: 2 hours ago