Old SWGOH ban - no available appeal process / requesting guidance

Thank you for the additional information.

Regarding the C-3PO event, I want to clarify one important point. For repeatable PvE events like this, I very often used repeated attempts and resets. If a battle was going badly, I would restart it and try again many times until I got favorable RNG and the fight eventually ended in a win.

As far as I understand, repeatedly retrying a PvE event until the RNG works in your favor is normal gameplay and is not cheating by itself. I did not use any third-party software, modified client, scripts, or other tools to alter the result of the battle.

So if the C-3PO clear with Teebo lead, Paploo, Logray, Ewok Elder and Ewok Scout was considered suspicious only because the team looked too weak for the result, I would really like to understand what exactly made it appear impossible rather than simply very unlikely after many retries.

As for the GAC matches from September/October 2023, I honestly do not remember those specific battles anymore. If you are able to share the exact matches, opponent names, dates, team compositions, banners, battle duration, screenshots, or any other details from the To Catch a Cheater records, I would really appreciate it.

I am not trying to dismiss the information you found. I am trying to reconstruct what happened and understand what specific activity was considered cheating.

If there are concrete records showing something that would be impossible under normal game mechanics, I would like to see them. But if the concern is based only on an unusually strong result from many retries in a repeatable PvE event, then I do not believe that alone should be treated as proof of cheating.

Thank you again for looking into this.