Update on original issue. Guild is still impacted about six months after initial issue and four months after opening ticket. Understand it is a "known issue" but no indication if a fix is on the horizon or even being actively pursued.
Some more info that might help troubleshoot the bug:
- Appears to impact guilds of a certain combined GP. Our current GP is about 162M.
- Guessing issue originally hit us in the 150-160M GP range, we’ve been stuck there as the lack of new players plus attrition has us basically flat.
- Went from steady stream (we kept the good ones, booted the bad) for years to absolutely nothing, even after dropping all pre-reqs, so it’s a bug not just needing to be patient waiting our turn with lots of guilds and less players.
- About 2 months ago we got a sudden influx. First new players in four months, got a flood in a single day, then bug seemed to hit us again.
- Guessing we dropped below the GP that triggers to bug, only to hit it again same day with the new players.
- Guild has disappeared from in game search, even when searched by exact name, once the bug reoccurred.
We’ve tried posting on forums and reddit, but stark reality is it’s hard for a casual guild to stand out. Some of us do spend, and reality is this is driving us away from the game. Guessing most casual players start using the in-game suggested guilds, and a bug limiting the quality of those guilds is a direct threat to new player attraction and retention, so I’m honestly perplexed as to why this bug does not appear to be a priority.
