Players not receiving Lightspeed bundles - only crystals
Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? PC
OS Version Windows 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 425-652-956
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug From the PC Client, purchased the new Jedi lightspeed bundle. On transaction completion, I was awarded 2,800 crystals instead of the LSB. Paypal was selected as the payment method.
Steps: How can we find the bug ourselves? Try to purchase the LSB
Connection Type Wifi
Please select your region North America
Country Canada
When attempting to purchase the new Jedi lightspeed bundle, I received crystals instead.
@porcupinegod Thank you for the report. We've marked your report for further investigation.
UPDATE: [PC CLIENT ONLY] Jedi Allies Lightspeed Bundle Investigation
Hi folks,
The team is aware of and are currently looking into an issue with the Jedi Allies Lightspeed Bundle (on PC only). We're temporarily disabling the ability to buy this bundle on PC only and will re-enable it again once we've resolved the issue.
For those of you who have purchased this package on the PC Client, we will make sure your account is whole after we figure out the root issue.
Thanks for your patience.
