Forum Discussion

1 year ago

Purchased but didn't receive Hyperdrive Bundle

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPad 7th Gen OS Version 16.3.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 363-96...

bug

EA_Gunner

EA QV Team

1 year ago

@GameNetworks11 Are you using multiple accounts?

GameNetworks11

1 year ago

@EA_Gunner No. I only have one account connected to Game Center.

EA_Gunner
EA QV Team
1 year ago
@GameNetworks11 Based on your account details, you have not purchased anything today. The last purchase on this account was on 7/14/2024. Please contact EA Help and share the proof of purchase with them.
- GameNetworks11
  1 year ago
  I have already contacted them and shared proof of purchase @EA_Gunner. No response. Would it be possible for you to assist me? I can share the proof of purchase with you.
  - EA_Gunner
    EA QV Team
    1 year ago
    @GameNetworks11 Use the live chat on the website.