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Luxfluxs's avatar
Luxfluxs
Rising Traveler
3 months ago
Solved

Purchased LSB - stuck in purchase pending -did not receive it

Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? Purchased LSB - stuck in purchase pending in the EA purchase history -did not receive ...
bug
Luxfluxs's avatar
Luxfluxs
Rising Traveler
3 months ago

The issue still persists:

After the purchase failed, the status is now for several days:

The LSB does not show in the shop, not on PC client, Webstore or in the mobile app. When someone tries to gift it to me, it says I am not eligible.

Logging in and out, restoring purchase in the App etc. does not resolve the issue.

I would really like to purchase the LSB once it is made available in the shop again or to be able to get it gifted (I am trying from an alt in the same guild and help of guild mates).

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    3 months ago
    @Luxfluxs Check your in-game inbox.
    • Luxfluxs's avatar
      Luxfluxs
      Rising Traveler
      3 months ago

      Thank you very much @EA_Gunner - appreciate this a lot 🙂 Have a great day!

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