Forum Discussion

chibz0r's avatar
chibz0r
7 years ago
Solved

Raid Lockout - Ineligible for rewards

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Mobile OS Version iOS 11 Ally Code: (Find it here: http://bit.ly/AllyCode ) 952...
bug
  • CG_MindTricks's avatar
    CG_MindTricks
    7 years ago

    Hi there,

    We checked your account and you already exceeded the number of raids you could participate in last week.

    We've confirmed with the game team that this is the intended functionality to prevent exploiting the raid rewards.

    Edited for clarity.

    Thank you.

Shougmarco's avatar
Shougmarco
5 years ago

still waiting for support....i paid for this game and still no answer

ChristophIV's avatar
ChristophIV
Hero+
5 years ago

@Shougmarco The rules of the forum ask for users not to respond to older posts, with the main reason being that their replies may be missed as seems to be the case here.

Most of the team are done for the Christmas break, but I can see if I can help. What's your ally code (9 digits found on the bottom of your profile screen or the Allies tab) and your guild name? What is the exact message you get when you try to join the Rancor raid?

Also are you talking about the Normal Rancor or the new Challenge Tier Rancor that awards Relic 8 materials? If it's the latter, you need Relic 5 characters to enter, but the pop-up message only says 7* characters. 

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    5 years ago
    Additionally, if you leave a guild and rejoin, any in-process raids will be i accessible to you. You must be in a guild continuously before the raid launches to attack and get rewards.

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