Re: Account Deleted
@EA_Lanna there myst be a way to get to higher level of support that could help, please advise, your help is greatly appreciated.
Forum Discussion
8 Replies
- if anyone of you still has a android browser or pc browser with access to the webstore, to the "deleted" account. let me know. in that case i can help
I have the login info to the webstore, but if I enter it I just get this:
An error occurred while attempting to validate your code. Please try again.
- @dinkatoid well, is there any device where you are still logged in (as per "remember me" ?) only then i can help
I get the same error and trying to login via old android device just loops back to “have an account” page. All I know is that I did not go through any delete process and CG doesn’t want to help
No, it kicked me out on every device I was logged in on (I had 3 I used). Facebook and Google Play both failed to help me get it back. My in game name changed to, so it looks like it was deleted. That's been the whole problem. EA claims I deleted it and opted into the right to be forgotten, when I did neither of these things. Support just keeps blaming me and deleting the tickets though
- @dinkatoid im not asking about ingame sessions. But browser webstore sessions
- @Barbarossa5 Yes, it logged me out of browser for all devices as well
- @dinkatoid thats sad. then only the support can help
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