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GladOS-013's avatar
GladOS-013
Hero (Retired)
7 years ago

Re: Achievement for TW Flawless Victory Missing

This was added to the Known Issues post at the end of last week:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/184005/update-to-known-issues-10-08-2018#latest

"Guild Events - Some players didn’t receive the Special Mission Rewards in the previous Territory Battle. We are investigating which players did not receive rewards and will credit the missing mission rewards once we have located all affected accounts"

14 Replies

  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    Yes, I am well aware of that as I emailed SBCrumb when the known issues were posted without this on them. That does not give me an update on when my guildmates and I will get our earned rewards though. 

    I understand it takes time to isolate and identify the parties that were effected by this, but at least let us know something is happening.

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    7 years ago
    Fair enough. This was added to the Known Issues at the end of the day on Friday. I believe the studio doesn't work on the weekend, so Monday was their first day back in the office after letting the community know they were working on it.

    I don't know how long something like this takes, but I personally don't believe it's significant enough to warrant a daily status update. You obviously feel different. (and that's not a bad thing) 🙂

    I'd guess we'll get a status update or the rewards with this week's patch notes, likely tomorrow or Thursday.
  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    I'm not asking for a daily update. I'm asking for an update; period.

    I reported this bug on the 2nd of October, but it actually occurred on September 30th I do believe and I was late to post a bug report (there are others up from before mine so it was known on the 30th most likely). It is now the 9th of October. Every day that passes we are seeing our ROI devalued by not having our earned rewards.

    So please just let us know when we should expect to see our rewards roll out. 

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    7 years ago
    They gave an update on Friday. You asked for another update on Monday, the very next workday. So, yes, you were asking for a "daily update" [weekends excluded]

    There are several threads on this, it's currently listed on the known issues, and there haven't been two full workdays since their last status update. I'm just advocating a little more patience while EA works through this issue. I understand it's frustrating because you want the Guild Event Tokens! Hopefully they'll provide a little "something extra" for the inconvenience.

    What frequency would you, as an impacted player, expect is reasonable for status updates on this issue?
  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    It is now Thursday. Can we please get an update on when we should expect our earned rewards to roll out? Every day that passes our ROI is further diminished.

  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    And now it is Friday. Can we please get an update on this issue? My guild is on fire.

  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    Any word on how long this is going to take? There are a lot of angry people in my guild because of this issue and the lack of a light at the end of the proverbial tunnel.

  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    My guild is asking for an update on this issue. Did rewards roll out and we were somehow missed, or have the rewards just not rolled out yet for some reason?

  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    This is beginning to get a little bit ridiculous. Can we please get an update on this issue and when it will be fixed? At this point you owe us interest on the fake money.

  • TheeKvothe's avatar
    TheeKvothe
    7 years ago

    So did anyone get these rewards that were missing them? My guild has not. When should we expect this to be resolved?

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