Forum Discussion

Re: App Constantly Freezing

Hello everyone.

Thank you for your reports. Unfortunately, we cannot confirm any issues from our end. Feel free to try our troubleshooting steps for your devices:

Android
IOS 

We wish you a great day. 

3 Replies

  • NottaClone's avatar
    NottaClone
    Seasoned Scout
    4 years ago

    Tried clearing the cache... Made absolutely no difference.  The rest of the solutions offered are basically restart the app.  Not helpful.

  • xbeings's avatar
    xbeings
    4 years ago

    Well maybe it is from your end EA like after the "get rid of toaster phones" update i have been having lots of issues. Maybe an optional update that will make the game lighter and actually playable fro potato phones like mine? I have tried everything you say but the issue is still persistent.

  • B3nduX's avatar
    B3nduX
    Seasoned Newcomer
    3 years ago
    @EA_Gunner It is October now, and I started having this freezing issues for a month now, and it is getting worse, even after deleting the game it get back to freeze after a while, I've lost ship arena battles, conquest battles and now gac... It is really saddening to see such a big company do nothing about your clients basic complaints

    System: Android v12
    Samsung galaxy S21

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