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Wither7985's avatar
Wither7985
Seasoned Novice
2 years ago

can't login to Web Store

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? an iPhone and a Window Laptop OS Version 16.7.2 and Windows 11 Home 23H2 Ally C...
bug
Wither7985's avatar
Wither7985
Seasoned Novice
2 years ago

I already did but it didn't work.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @qzjwgiez7oos Your account seems to be underage. Are you over 18? If yes, you need to ask EA Help to update the date of birth on your SWGOH account.
    • Wither7985's avatar
      Wither7985
      Seasoned Novice
      2 years ago

      I'm not underage, I recently turned 18. My account has my birthday and it even says I'm 18. If it says I'm not, that's an issue on your side. I can change my age because I am 18.

    • Wither7985's avatar
      Wither7985
      Seasoned Novice
      2 years ago

      Here's my date of birth on my EA account and my account saying I'm 18..

      • EA_Gunner's avatar
        EA_Gunner
        Icon for EA QV Team rankEA QV Team
        2 years ago
        @qzjwgiez7oos It needs to be updated on your SWGoH account. Not on the EA account.

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