EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: Device Link Issue
@LLTSWrathe To confirm when you install the game on the Ipad is it already linked to an account?
Forum Discussion
5 Replies
It was not, no. Brand new Apple ID, installed the game, it popped up and asked me to login to Gamecenter. I signed in, the game came up, started me on a tutorial as Mol Eliza and I have no Connect or Link Device option under settings, and no chat interface either.
When I start the game, it says the correct Gamecenter ID Nickname Signed in in the top Banner, loads the normal starting point of UI (attached).
I also attached the Options screen (cropped out my Player ID).
EA_Illium@LLTSWrathe Do you remember if you saw a screen asking you to set your age before playing? If so what age did you select?No, the only thing I saw was a brief popup that said Login to Gamecenter, but then the Gamecenter ID Signon screen opened up for my credentials.
Filled those in, and it put me straight into the Tutorial as Mol Eliza.
I even tried making a spare Google account and Apple ID account fresh and I'm getting the same issue.
- EA_Illium
Hi @LLTSWrathe I would recommend reaching out to an advisor (How to contact support) to look at your accounts further to see what may have happened with them.
