Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Re: Did not receive energy when spending crystals

421 573 995.

Sunday 26th May around 10pm BST. Might have been a little earlier. It happen twice in a row in quick succession.

5 Replies

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Hi @CasterBolt and thank you for the ally-code.

    The ally-code you've provided is for a level 1 account, so it appears to be the wrong one too.

  • Anonymous's avatar
    Anonymous
    8 years ago
    421 573 994
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Hi @CasterBolt and thank you for the ally-code.

    Appears that the 3rd time is a charm since that ally-code appears to be the right one.

    I can confirm that you've purchased several energy refreshes on May 26th (the last one twice within less than a minute). We've checked your account and it appears you completed normal- and hard-mode battles afterward with that energy.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Im certain I didn't get energy for 2 of the purchases. I know I purchased more after it didn't work, I received energy for those.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Im certain I didn't get energy for 2 of the purchases. I know I purchased more after it didn't work, the subsequent purchases worked.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.26,445 PostsLatest Activity: 23 minutes ago