EA QV TeamHi @AlohomoraHP,
This appears a case of bad RNG. The drop rates are the same for every player. We had a quick look at your account and found several instances where you got 2 or 3 shards from 5 battles. Appears to be working as intended.
From the previous week, I am getting 2 and 3 shards quite often but before that situation was worst. I was getting 2 and 3 shards barely like once or twice in a week. If you have seen my past 10 days record, it is good but before that it wasn't. Nevertheless, now its fine. I have no complain now. You can close this issue.
Thanks for assisting me.
Eagerly waiting for Title Update.
May the Force be with you and your team.
