Forum Discussion
3 Replies
- EA_HighCommand7 years ago
EA QV Team
Hi all,
We've manually fixed all affected accounts now and you should be able to log back into the game without further trouble.
Thanks for sticking with us!
- Appreciate the fix. Can you tell us what the issue was so if it ever happens again we know what to tell customer support? If this had been isolated to one account I fear it would not have gotten the attention it did this time around. Also, it would be good to know it we can expect any compensation for lost progress as this loss of access lasted over 24 hours. Thanks again - Glad to be playing again!
What about all the missed rewards from this happening? With Darth revan coming I needed all the time I can get. 2 days of lost rewards and zero compensation? I gotta say that's terrible customer service.
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