Re: Expensive misclick

I really hope he did not only tell you this to shut you up :-/

Their reply tenor has changed since I told them I'd submit a Notice of Dispute. I'm not getting canned responses anymore. Still, not one of their responses has acknowledged the issue as evidenced in this thread. I've already got it mostly written up and I'm ready to submit it if they can't settle this. Part of my demand is to make a public notice to warn players of this error and to promise to offer refunds to those affected.

Another day another 1280 crystals down the drain. I can't count how many times now I've caught myself before accidentally clicking "buy" but it's impossible to catch it every time, and I haven't been keeping count but I know I'm over 5k crystals wasted (not counting the 6k wasted that took a week to get a refund on). 



I didn't need or want those Krrsantan shards - I had a plan for those crystals but they're gone now. 

This must get fixed. 

What did you do to get that refund?

In my case it was through in-game support. It took a week, with an average response time between support messages of about 24 hours. Which is to say, they would ask me something, and I'd respond within minutes, then the next day they would ask a follow up question - rinse repeat until finally the matter was resolved. I wouldn't get your hopes up though - in spite of this being a persistent problem they will insist that the refund is a "one time show of good faith".

Lags have gotten a bit better for me. But the same issue still happens. => Click registering only where mouse cursor is after lag is over.. 

Yep, still happening for me too. I've got a little better at catching it when it happens, but the problem persists and I'm sure it's a matter of time. 

Happy New Year! 
Bug is still there

I almost forgot about this, but then it happened again and I almost bought an unnecessary Omega Fugitive pack today (got her 7 star already)