Re: Falsely banned on Galaxy of Heroes and EA can't help me
After talking to Capital Games I've been unbanned. Thanks for the help!
Forum Discussion
6 Replies
May I ask who you spoke with? I’m an 8.2m GP player that was banned in a similar manner 3 days ago around 4pm CST. I was actually in game on my phone and all of a sudden I was booted. It wouldn’t be so bad, but I am actually the guild leader of a 360m GP guild. I’d like to try and reclaim my 5+ year account.
@wesm91229 wrote:May I ask who you spoke with? I’m an 8.2m GP player that was banned in a similar manner 3 days ago around 4pm CST. I was actually in game on my phone and all of a sudden I was booted. It wouldn’t be so bad, but I am actually the guild leader of a 360m GP guild. I’d like to try and reclaim my 5+ year account.
So I posted on the Galaxy of Heroes forums and received a reply by the forum moderator Ultra. He brought it up with CG and on the next day I had my account back.
EA_GunnerEA QV Team
@wesm91229 Can you check your account again, please?I am officially back in. Not sure how that happened or what occurred but I am in. I missed one territory war, two possible wins in GAC and the sign up for the next GAC (sign up ended at 4pm CST yesterday and I checked my account at 4:22pm). Thank you to whoever unbanned me but what a freaking fiasco with no explanation.
- @Porkins4Emperor Thanks for the response. Glad it worked out for you. I got my acct back as well.
Hi there, I am having the same issues that the others here have faced. I manage the RedEyedJedi6 player ID, ally code 164-314-365. I am receiving a message that my account has been banned for repeat offenses. I have never been notified before that I have ever done anything wrong, and if I have, I truly didn’t mean to. I play this game with my brother and dad every day and really enjoy playing. I am really upset that I can no longer access the game.
