@AxlsOrder It's not deaf ears, and MindTricks & HighCommand always investigate.
However, 100% of the time they have investigated so far, there has been no record from the game servers of the impacted players actually clicking the Join button. So as far as an investigation goes, there is no evidence for them to find.
Unless the devs set up their servers to start recording additional events - like when players open the Championship window (like your screenshot), and then record every single action inside the GAC window for investigational purposes, I'm not sure how they can proceed.