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CEO_Rago's avatar
CEO_Rago
Hero (Retired)
6 years ago

Re: Game unplayable

Hey @swkauhn4 ,

I am sorry to hear that you are experiencing this problem.

You say that it also doesn’t work with your IPad that is connected to the WiFi, so does it mean that you are experiencing this Issue on your mobile, while you are outside of the range of your WiFi (using mobile Data). If so, then this problem could have been caused by the bad connection to the servers (due to bad mobile data).

About your IPad: How is your Home WiFi? There are many Websites (often from the Company you get your WiFi from) that offer speed tests. If your speed is ok, then try to reinstall the app.

Currently there are no major Performance Issues caused by an update or similar (not reported in the Forums or on AHQ).

I hope that one of those suggestions works.

Regards.

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