EA_HighCommand
EA QV Team
2 years agoRe: Ingame purchase for galactic cargo 4 was not retrieved
Hi @Bumsblech, and thank you for the report.
Did you provide us with the correct ally code? I can't see that purchase in the logs available to us. Additionally, the status of your purchase is "Pending" ("Ausstehend"), so it looks like it never went through.
If it still isn't completed after 24 hours and the status is "Completed", please get in touch with our Customer Support. They should be able to assist.