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Thank you very much @ChristophIV. EA Technical Support was finally able to get my account age corrected. I had to send them a form of ID (drivers license) to do it.
- @brigade4407 Do you now have access to chat and Link functions?
@ChristophIV Yes sir, I do now. Thank you again for your guidance with this issue. To me, the most important part of this was to open the ticket by using the in-game Help button. When that cross-launches your device's browser, apparently it includes additional game details within the case so Tech Support can locate your account. I ended up having to create multiple cases so they could find my account (even though I always included my Player ID).
- @brigade4407 Sorry it was such a hassle. Glad to hear you are all sorted.
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