EA_UltraSlide
EA Staff
5 years agoRe: Lost my account after new iOS update
Hi @tenniproap and sorry to hear this.
It sounds like you may be playing as a guest and your account may not be linked. Please see our guide on linking accounts for iOS.
If you log out of Game Center, you may be able to get access to your guest account.
Another option you have may be to link to your Game Center account to your guest account. You will need to contact our support to get for this. Please do the following:
- Link the new account to Game Center.
- Contact Support in game - Go to Settings -> Help.
- Get the new account linked to your old account (965 - 571 - 825).