Forum Discussion

Re: Redirect error when clicking help button

Hi @Greenery80 and thanks for the report.

The issue you are running into is also mentioned in our how to contact support page.

Can you please do the following.

  1. Close the game and close all Safari tabs.
  2. Clear your history in Safari.
  3. Go to Device Settings, then Safari.
  4. Click on Request Desktop Site and turn OFF this option.
  5. Open the game again and try to create a support ticket from in-game.
  6. If the "Aa" option in the browser is active, you should be able to create a ticket from in-game.

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