EA_UltraSlide
EA Staff
5 years agoRe: Redirect error when clicking help button
Hi @Greenery80 and thanks for the report.
The issue you are running into is also mentioned in our how to contact support page.
Can you please do the following.
- Close the game and close all Safari tabs.
- Clear your history in Safari.
- Go to Device Settings, then Safari.
- Click on Request Desktop Site and turn OFF this option.
- Open the game again and try to create a support ticket from in-game.
- If the "Aa" option in the browser is active, you should be able to create a ticket from in-game.