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Re: Transferred iOS account to Android, can no longer access Android account

That argument about “the old data is lost” is simply wrong. I had the exact same problem and my “old” account is still there in the game. This is not a matter of lost data but of unwillingness to implement a recovery option from an involuntary mistake caused by imprecise wording in the link a device option.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @prufrockJNN If you move from one platform to another the old account information is no longer there. It is not possible to retrieve it as it is removed. 

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