Forum Discussion

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
2 years ago

Re: Unable to make any in-game purchase

Hi @ROXTAR112, and sorry to hear that.

Can you provide us with your ally code so that we can take a look? Thanks!

4 Replies

  • ThomasJocelyn's avatar
    ThomasJocelyn
    Seasoned Newcomer
    2 years ago

    I have the same problem. But where can I find my ally code?

  • ROXTAR112's avatar
    ROXTAR112
    2 years ago

    Hi there

    Thanks for assisting, salt code is 714 355 876

    All the purchases from previous weeks were from the webstore 

  • 64kozwfnadyf's avatar
    64kozwfnadyf
    2 years ago
    @EA_HighCommand Hello. From October, I am no longer able to make in-game purchases for money. I can still see these packs in the store, but their prices are shown as "Tap for Price", and after I click it, a notification of "Please ensure you have network connectivity and a valid billing account. You have not been charged" pops out. Before there were no problems with purchases. Nothing helps, including in-game support.

    IPhone 15 Pro, IOS 17.1.1, ally code 481-431-148

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 3 hours ago
27,986 Posts

Recent Discussions