Forum Discussion

2 years ago

Unable to make any in-game purchase

From 17th Oct, I am no longer able to make in-game purchases that need real $. I can still see these packs in the store, but their prices are shown as "Tap for Price", and after I click it, a notific...

technical issues

EA_HighCommand

EA QV Team

2 years ago

Hi @ROXTAR112, and sorry to hear that.

Can you provide us with your ally code so that we can take a look? Thanks!

ThomasJocelyn
Seasoned Newcomer
2 years ago
I have the same problem. But where can I find my ally code?
ROXTAR112
2 years ago
Hi there
Thanks for assisting, salt code is 714 355 876
All the purchases from previous weeks were from the webstore
64kozwfnadyf
2 years ago
@EA_HighCommand Hello. From October, I am no longer able to make in-game purchases for money. I can still see these packs in the store, but their prices are shown as "Tap for Price", and after I click it, a notification of "Please ensure you have network connectivity and a valid billing account. You have not been charged" pops out. Before there were no problems with purchases. Nothing helps, including in-game support.

IPhone 15 Pro, IOS 17.1.1, ally code 481-431-148
- ThomasJocelyn
  Seasoned Newcomer
  2 years ago
  Me too and my ally code 493169587