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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
7 years ago

Re: Very unhappy with customer service

Hi @bigfishbobby,

We are unable to grant any content including make goods on the forums (check out this breakdown of our SWGOH boards).

We can try to help limit potential future technical issues and crashes for you by advising theses basic troubleshooting steps for mobile devices. Crashes can occur when something is out of whack and these troubleshooting can help fix that. If they don't, having performed the troubleshooting steps eliminates some of the reasons for it  which in turn helps narrow down what might be causing it somewhat.

Could you give those steps a go? If they don't resolve the crashes, please create a Bug Report here as it might be a potential bug and we'd need more information to investigate the bug. 

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