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mattp12345's avatar
mattp12345
2 years ago
Solved

Recourse for missing button bug?

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy s20 5g OS Version ? Ally Code: (Find it here: http://bit.ly/All...
bug
  • EA_Gunner's avatar
    EA_Gunner
    2 years ago

    This can happen for a variety of reasons but is usually the result of a battle crash. We explained it a while ago HERE. If you see this more often, please follow our troubleshooting steps from this article.

    Please do not disconnect your internet connection or use flight mode for the battles.
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago

This can happen for a variety of reasons but is usually the result of a battle crash. We explained it a while ago HERE. If you see this more often, please follow our troubleshooting steps from this article.

Please do not disconnect your internet connection or use flight mode for the battles.
  • mattp12345's avatar
    mattp12345
    2 years ago

    I get that it's know and it happens, but it's unavoidable and unpreventable. Oftentimes none of the "tricks" to correct it work. I'm asking what is the recourse when I've spent money on crystals for refreshes on a time limited event like Conquest. There should be some mechanism to get the energy back.

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