Forum Discussion

Hawn-Soso's avatar
6 years ago
Solved

Relic Won’t Upgrade

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad
OS Version 12.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 635-361-753
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I am attempting to upgrade my R5 relic on Zam Wesell to R6; however, the game tells me that I have insufficient gear to perform the upgrade even though it shows the appropriate gear amount listed and more than enough credits to perform the upgrade (see screen shot image attached and note that there are plenty of credits and plenty of gear pieces to perform the R6 upgrade). I am failing to understand why the “Amplify” button is grayed out and why it is telling me there are not enough gear pieces when clearly there are.
Steps: How can we find the bug ourselves? Try to perform a relic upgrade I guess. Since I seem to be the only one in my guild having this issue, it may be best to try and perform the upgrade with my account exactly.
Connection Type Wifi
Please select your region North America
Country USA

Relic for Zam Wesell will not upgrade. “Amplify” button is grayed out even though I have more than enough credits (over 46 mil) and meet all the gear requirements for the upgrade. 

  • @Hawn-Soso Hi, thanks for the report! In order to upgrade a relic to tier 6, you also need 20 Electrium Conductors.

    If you look at the box on the bottom left of the screen, you can see the Carbonite circuit boards, Bronzium wiring, Chromium transistors, and aurodium heatsink - but you need to scroll right a little bit to see the Electrium Conductors. That scroll bar is subtle, and it's easy to miss.

    Also please note that upgrading to rank 7 will require 20 more Electrium conductors, and 10 Zinbiddle Cards.

    Hope this helps!

1 Reply

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    6 years ago
    @Hawn-Soso Hi, thanks for the report! In order to upgrade a relic to tier 6, you also need 20 Electrium Conductors.

    If you look at the box on the bottom left of the screen, you can see the Carbonite circuit boards, Bronzium wiring, Chromium transistors, and aurodium heatsink - but you need to scroll right a little bit to see the Electrium Conductors. That scroll bar is subtle, and it's easy to miss.

    Also please note that upgrading to rank 7 will require 20 more Electrium conductors, and 10 Zinbiddle Cards.

    Hope this helps!

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