Forum Discussion

Seasoned Novice

2 years ago

Solved

Rewards from Galactic Challenge not received

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 13
OS Version 17.2.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 566-616-476
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug The rewards for the last Galactic Challenge was not received. Two other of my guide mates have reported the same.
Steps: How can we find the bug ourselves? Check your code?
Connection Type Wifi
Please select your region Australia
Country Australia

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The rewards from the last galactic challenge has not been received. Two of my guild mates (UK and Germany) have reported the same.

bug

EA_Gunner
2 years ago
@Hyper003 Reach out to EA Help. They can check your inventory history.

2 Replies

EA_Gunner
EA QV Team
2 years ago
@Hyper003 Reach out to EA Help. They can check your inventory history.
Hyper003
Seasoned Novice
2 years ago
That sounded simple enough, but 4 days later, your ‘help’ has been running me around in circles with nonsensical responses.
its almost if they want to frustrate me to give up.