Rey (Jedi Training missing shards) Missing Shards

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 587-371-246
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I completed the event for Rey (Jedi Training). I did not receive the last 50 shard to complete Rey so I am stuck at 280 out of 330 to unlock Rey. Completing the event over and over does not help.
Steps: How can we find the bug ourselves? Send missing items.
Connection Type Wifi
Please select your region North America
Country U.S

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I completed the event Rey (Jedi Training) and have not received the shards to unlock her.