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IcarusSunwalker's avatar
IcarusSunwalker
Seasoned Traveler
7 months ago

Samsung S22+ | Game is unplayable

Hi CG_Meathead

Can you please make your devs aware that, since the update, the game just became unplayable on the Samsung S22+ (not so old of a phone).

The issues I am experiencing are:
- Load time on the LucasFilms & Disney screen just stays there for ages
- Game closes itself
- Lag when changing screens
- But the absolute worse one is, my phone just becomes way to hot near the front camera, and I mean really really hot. Downloaded CPU-Z that reports that the battery goes up to 42 Celsius after being 1 or 2 minutes with the game open but the Thermal sensor went to a ridiculous 60 Celsius.

What has been tried so far:
- Clear the game cahe, result: no change.
- Reinstalled the game, result: no change.
- Cleared the phone cache, result: no change.

This behaviour only started after the update that was in the Play Store, so it must be related to the game and not to the phone.
Needless to say that such high temps can cause serious injuries to myself and the ones around me as something may happen to the battery and is definitely not healthy for the phone either.

Just in case it is important:
- CPU is an Exynos 2200.
- 40GB of free space still
- 3GB of free memory when I open the game. 

One last thing, I have the game also installed in another Samsung XCover6 Pro and all the above do not happen on that phone.

If you happen to read this, thank you. And if you need screenshots I am always available on Discord #icarussunwalker.
Icarus

40 Replies

  • I have the same issue and it's really starting to **bleep** me off. This update has been out for what, two weeks? Cg hasn't even gone out and said that they're on top of it? I have played this game from the very start but I am seriously thinking about quitting. It is unplayable right now and I'm doing my best for the Guild but it's just a chore now that I have to do (on a timer basically) before my phone burns up.

  • Same issues. S22 here. 

    • Huge lag and framerate drop, was not the case before the update.
    • App force close as soon you put it on background, would it be to open a webpage, answer a message or check your guild's order on Discord. Super annoying, and wasn't the case before
    • Occasional crashes, although not as frequent
    • Phone is heating as if I just threw it in the pit of of all hells, it cannot be good for hardware.
    • Loading time is longer than before update

    Clearing cache/re-installing completely did not solve anything. Please fix this or even acknoledge the issue, CG, it's really a pain to play, now.

    Great update for the PC client, awful for the mobile versions (at least for android, or at least Samsung series)  

  • Same issues, I'm honestly thinking about uninstalling but I play since year 1 and it REALLY bothers me, it's the only game I have on the phone 

  • ScienceBoy1's avatar
    ScienceBoy1
    Seasoned Newcomer
    6 months ago

    I had this issue on my S22 and i bought an S24 today (not due to this issue) and still the same problem. My phone gets so hot when the game is open. Completely unplayable

  • These issues seem fixed now on my Samsung S24.

     

    Guess they fed the hamster.

  • danielEros's avatar
    danielEros
    Seasoned Newcomer
    6 months ago

    I had the same issues on my S22 and today it is gone finally :)

  • Last nights update appears to have fixed my client. I was dubious it had but, yup, now working.

    As i had uninstalled it took a while to download the background stuff but seems (touch wood) to be fine now

    No official post on it though seems a bit below the bar.

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