Hi
@taxingpear94 ! Unfortunately at this time, there are no "answers" to give. As the original post in this thread says, EA has been unable to reproduce this issue. Each time they have checked server logs, the missing players show as having never registered. I am unaware of a single instance where a registered player was "unregistered" when the War shifted from "Preview phase" to "Setup phase."
I am not an EA or CG employee, so I can't speak to a lack of communication from their side, but I don't remember seeing you post about an issue with the last war. The only post of yours I see on this thread is from 3 weeks ago when you were reporting this issue for a guildmate of yours.
While the investigation continues, I strongly urge all guild officers to review their guild's TW registrations. If your officers can see members registered, then we have no confirmed instances where that registration is subsequently lost.
Sorry you missed out on the last war, and hopefully it won't happen again!
EA Staff (Retired)
