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FrostyHairyBear's avatar
8 months ago
Solved

Sith Eternal Lightspeed Bundle 1 - only received crystals/currencies

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? Ipad
OS Version 18.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 537-638-635
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I purchased the Sith Eternal Lightspeed Bundle 1 but did not receive the characters. I checked in with CS Chat and was instructed to wait 24 hours. Upon rechecking, I noted I did not receive the characters but instead received crystals which I’m not interested in. CS Chat instructed me to post the issue here.
Steps: How can we find the bug ourselves? I believe it should be in my purchase history.
Connection Type Wifi
Please select your region North America
Country United States

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