SLKR Journey Event Ultimate Bug 9/10

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? S22 ULTRA
OS Version Android 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 241-473-635
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I've completed the Supreme Leader Kylo Ren Journey event but have not received my 10th token. I completed the event so Can't receive any more ability tokens but sitting at 9/10.
Steps: How can we find the bug ourselves? I was on last SLKR journey event , I then Started REY;s journey event went to do last of SKLRs and it completed but did not reward the last Ultimate Ability Token. I tried redoing but it will not reward it the last Ultimate Anility token.
Connection Type Mobile
Please select your region North America
Country United States

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Ally Code 214-473-635

I have contacted in Game chat support with no help. I paid to get it faster by buying Dark side currency in Weekly Shipment just for this this to happen I have posted in another thread on this topic with no response. Any help would be greatly appreciated.