Forum Discussion

5 years ago

Solved

Small galactic enchantment kit not applying to account

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung s10 OS Version 10 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...

bug

EA_UltraSlide
5 years ago
Hi @LordRevan24

From what we can see checking your account, it looks like you did receive the rewards from the bundle.

Please consider reaching out to our support for any missing items/rewards.

LordRevan24

5 years ago

Hello,

Yes I received the reward message inside galaxy of heroes, but when I accepted the message none of the rewards applied to my account. That is strange & I noticed because my energy levels remained exactly the same. I did not receive the 150 energy boost, crystals, or anything else. I even clicked on the "restore purchases" button but it did nothing. The reward message is gone with no way for me try & accept the rewards again through the galaxy of heroes in-game inbox.

EA_UltraSlide