Solved
Forum Discussion
EA_Gunner
EA QV Team
3 years agoYou must be 18 years old in order to see/access EA Connect button, regardless of geo-location. Unfortunately, your account is under 18 years old. If you want to update your DOB you will need to contact EA Help and ask for an update.
KenobillIlIllIV
3 years agoNew Novice
Can you tell me how to contact EA help exactly? If its through the game they told me to post here. If you have a link or something I would appreciate it
- EA_Gunner3 years ago
EA QV Team
@KenwayLad Get help in STAR WARS™: Galaxy of Heroes™: https://help.ea.com/en/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/- KenobillIlIllIV3 years agoNew Novice
Thanks, I have done that to begin with and they told me to post here though. I guess I will do it again. Also I should ask you, is it safe to share my citizen card or drivers license with the support team? Any guarantees they won't be miss used?
- EA_Gunner3 years ago
EA QV Team
@KenwayLad Just ask them to update your date of birth on your swgoh account. They will tell you what details they'll need as proof. EA Help has a process for DOB requests.
About SWGOH Technical Issues
Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,267 PostsLatest Activity: 19 minutes ago
Recent Discussions
- 57 minutes ago
Inquisitor LSB
Solved3 hours ago- 3 hours ago